• Calle Metalúrgicos 14B, 33490 Avilés (Asturias)
  • +34 985 514 024
  • asturfeito@asturfeito.com
CONTACT US
CONTACT US
asturfeito

How the Ethical Channel Works

  1. The Ethical Channel allows communications to be made in writing, verbally, or both.
  2. Information may be submitted in writing, via postal mail or through any electronic means enabled for this purpose, or verbally, by telephone or through a voice messaging system.
  3. At the request of the reporting person, it may also be submitted through an in-person meeting within a maximum period of seven (7) calendar days from the date of the request.
  4. Where applicable, the reporting person is informed that the communication will be recorded and is notified of the processing of their data in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (hereinafter, “GDPR“) and Organic Law 3/2018, of 5 December, on the Protection of Personal Data and Guarantee of Digital Rights (hereinafter “LOPDGDD“), in accordance with the Privacy and Data Processing Policy of the Ethical Channel, which you can access by clicking here.
  5. The reporting person may also access external information channels before the competent authorities; in particular, without limitation, they may also communicate through the external channel provided by the Independent Authority for the Protection of Reporting Persons (A.A.I.), https://www.proteccioninformante.gob.es/canales-de-presentacion-de-informaciones, and, where applicable, before the institutions, bodies or agencies of the European Union, in particular before the European Anti-Fraud Office (OLAF), see https://anti-fraud.ec.europa.eu/index_es
  6. To submit communications to the Ethical Channel:
    • If you wish to identify yourself as a reporting person, by electronic means, click here:
    • If you wish your communication to be anonymous, by electronic means, click here:
    • You may also send your communication by postal mail (identifying yourself as a reporting person or anonymously) with any documentation you deem appropriate to: Ethical Channel – ASTURFEITO, S.A. Parque Empresarial Principado de Asturias C/ Metalúrgicos, 14 B CP 33490, Avilés (Asturias), Spain.
    • You may also send your communication by email (identifying yourself as a reporting person or anonymously) with any documentation you deem appropriate to: ccn@asturfeito.com
    • You may also submit your communication by telephone (identifying yourself as a reporting person or anonymously) by contacting: Phone +34 985 514 024 – Ext. 389.
    In any of the above cases, regardless of the means used:
    • If you identify yourself as a reporting person:
      • Please indicate whether you wish to hold an in-person or remote meeting with the person responsible for ASTURFEITO’s Internal Information System (hereinafter, “SIIn”).
      • Please indicate in the form the means by which you would like us to contact you (email, telephone, postal mail).
    • If your communication is anonymous:
      • If you wish, you may indicate whether you would like us to maintain contact with you and the means for doing so (email, telephone, postal mail), in a way that preserves your anonymity.
    • Verbal communications (voice messaging) and telephone communications, as well as remote and in-person meetings, will be recorded in a secure, durable and accessible format. If for any technical reason recording is not possible, a complete and accurate record of the content will be taken in minutes, and the SIIn officer will draw up a document noting the circumstances under which the minutes were taken. When the minutes are drawn up, you will have the opportunity to review, correct and accept their content by signing them.
    • Please read and keep in mind the Privacy and Data Processing Policy of the Ethical Channel, which you can access by clicking here.